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Is Firefox missing the point in its response to Google Chrome?

[This post originally appeared on Techdirt.]

Seth Godin thinks Firefox is missing the point by launching new features in response to Google Chrome. He says the problem now is that “when your friends switch to Firefox, your life doesn’t get better.” Firefox needs to provide people with an incentive to spread it, so that the more people use it, the better it gets for users (think of a social networking site — you have a better experience if more of your friends join). He suggests new communication and collaboration features that only work if you have Firefox.

I think he’s missing the point.

He ignores the Firefox community. The life of a Firefox user does improve as the user base grows. A more vibrant community means better add-ons, bug fixes, security patches, phishing reports, translations/dictionaries, etc. — all members benefit. Mozilla is already providing the sort of incentive he describes. Sure, there may be ways to improve, but I don’t think they’re missing the point.

Plus, “only for Firefox users” isn’t the Mozilla approach. Mozilla wants to improve the web for everyone — not just Firefox users. Mozilla thinks your browser should be like your phone or your car; it shouldn’t matter if your friends or co-workers are using the same product. You don’t need to consider which phone carrier your friend uses before making a call, or which car your co-worker has before providing directions; you shouldn’t have to think about what browser someone uses before communicating with them online. People don’t need special browser-specific features in order to communicate browser-to-browser, that’s what web services (or add-ons) are for. Those kinds of features would make life on the web more difficult for everyone if they were Firefox specific, and if they weren’t, Google could just implement them in Chrome.

The community is one thing Firefox has that Chrome can’t copy overnight.

If you read some responses to Chrome from people at Mozilla, it doesn’t seem like they’re missing the point. Competition in the browser market is validation of Mozilla’s mission for Firefox, and Mozilla plans to compete by continuing to innovate and to involve the community. Seth Godin makes a great observation about giving people an incentive to spread your product — “people will recommend something if adoption improves their lives” — but he doesn’t mention the ways in which Mozilla has already taken that to heart. How do you think Firefox became popular in the first place?

[Read the comments on Techdirt.]

Australia: From Toronto to Sydney

We’ve arrived.

After parting with family in Toronto, we barely made it past airport security. That is, as Heather picked up her bags to walk away after being cleared and she dropped her boarding pass and stepped on it. She was ready to keep walking too, if I hadn’t spotted it. Close call!

On the flight to Vancouver, Air Canada gave me a whole can of ginger ale rather than just filling the tiny plastic cup. You come to appreciate these things very much when it’s $10 for a freaking sandwich on a 5 hour flight. (They were much more generous on the 15 hour flight to Sydney, but I don’t suppose that was by choice.)

I still don’t understand many airplane rules around electronics. I did a bluetooth sync between my Palm Pilot and my laptop over the Pacific and the plane didn’t crash. Why can I read a book on descent, but not read from the screen on my laptop or Palm?

Being without an Internet connection for so long has got me thinking about better ways to work offline. In Vancouver, I found some WiFi to quickly download new items from Google Reader using Google Gears. That got me thinking about where else could I use Gears (which is released under a free software license, by the way). Could my company use Google Gears for NateOffice for offline access to the CRM, calendar, etc as opposed to developing tools to sync with specific desktop clients? Could Gears being used in WordPress (plug-in possibly?) to make it easier to write offline? I don’t know much about Google Gears, but now I’ve got some motivation to start doing some research and play around with it.

Also, reading offline has been a welcome experience, but it’s also got me wondering why it has to be that way (offline, that is). More to come on that soon, after I do a bit more reading…

Upon arrival in Sydney, we spent the day running a few errands and scoping out the city for our return in a few weeks. I tried to sign up with 3 mobile, but it turns out they only have a 3G network (go figure). I ended up going with Optus across the street and getting a decent deal, which works out to ~10 cents per international text (as opposed to Rogers’ 60+) with a $30 AUD prepaid plan (which included the SIM card). I don’t plan to make any calls, though it’ll be nice to have the option in case we need to make last minute reservations or cancellations on the go. For phoning home, I’ve got WengoPhone working in Ubuntu. It’s less than 2 euro cents a minute for a call to a phone in Canada from my computer, which crushes anything Optus (nevermind Rogers) can offer, even considering the cost of WiFi around here (~$2-3/hour —> ~3-5 cents/minute).

We had a chance to visit Darling Harbour briefly and scope out the hotel we’re staying at during World Youth Day. We swung by the World Youth Day office to ask a few questions and pick up some information too. The excitement was contagious!

We still have no idea what we’re doing after check out in about 12 hours, but I guess that’s half the fun! Canberra is next on the itinerary… after we get some rest.

Google is making Nick Carr and Matt Asay stupid

(Note: A revised version of this article has been posted on Techdirt.)

Matt Asay writes about Nick Carr’s article in the July issue of The Atlantic, “Is Google making us stupid?” I’m not so sure that you can make such a generalization, but the Internet certainly seems to be making Nick Carr and Matt Asay stupid.

There are some valid concerns nested in there, but the tone is attention seeking and hyperbolic. More importantly, Carr seems (note: haven’t been able to read the full article) to be jumping to the wrong conclusions, as appears to be typical. What really irks me is how people make the wrong distinctions with respect to digital technology. People tend to liken it to analog technologies when it’s dissimilar (e.g. people who believe DRM is possible), and treat it like something entirely different when it is similar (e.g. now).

How is Google’s or Wikipedia’s role of “brain extension” all that different from something like paper? Sure, it’s much more powerful and works on a completely different scale, but if the fear is that we aren’t exercising our brains enough because we rely on Google, how does the same concern not apply to paper? Paper plays a role of brain extension, whether it’s through notes we write for ourselves or books we reference from a library.

According to the Radar Online, Carr writes in the article:

[S]cholars examined computer logs documenting the behavior of visitors to two popular research sites, one operated by the British Library and one by a U.K. educational consortium, that provide access to journal articles, e-books, and other sources of written information. They found that people using the sites exhibited “a form of skimming activity,” hopping from one source to another and rarely returning to any source they’d already visited. They typically read no more than two pages of an article or book before they would “bounce” out to another site. Sometimes they’d save a long article, but there’s no evidence that they ever went back and actually read it.

I’m sorry, but how is this “chilling” (as the Radar comments)? I don’t understand why this is a problem. I skim a ton of stuff online and often make quick judgments as to whether or not its worth my time. There’s a lot of crap in the long tail. But there are also a lot of worthwhile things. Skimming is human filtering, it’s a necessary and useful part of processing the vast amount of information available online. I’m not going to read everything I find on the web. Most articles I will scan quickly, but there are many other things that I read in detail and at length.

What’s wrong with skimming?

And then there’s Matt’s attack on Twitter…

Speaking of Twitter, am I the only one who views it as further evidence of a soundbite culture that struggles even to think beyond 140-character blips?

Come on! It’s a medium! What about the famous quote? “I’ve written you a long letter because I haven’t had time to write a short one.” (paraphrased – usually attribute to Mark Twain, but it appears it may be Blaise Pascal). It’s harder to be concise. Regardless, Twitter is a medium, it’s micro-blogging. Just because you make use of a different medium doesn’t mean that it controls your thinking or prevents you from using other mediums. Did telegrams make people stupid? I use the Internet to update my Facebook status and to write 2500 word emails to stay in touch with close friends.

Twitter doesn’t make people stupid.

Nor does Google or Wikipedia or anything else. People are just stupid irrespective of technology. Myself included. I don’t do stupid things because of technology, I do stupid things because sometimes I do stupid things. We may see stupidity manifested in different ways on different mediums, but I have a hard time believing that the medium is to blame.

I’ll be watching for the article in its entirety when it comes online…

Update: The article is online. I was expecting a little more evidence, less storytelling and speculation. To Carr’s credit, he does acknowledge the counterexample of paper. Though, he doesn’t explain why skimming is problematic, aside from worrying that we’re becoming “mere decoders of information,” like computers. Did paper cause people to become mere transmitters of information? We aren’t deprived of our ability to reflect or think deeply by using Google’s search engine or by skimming through blog posts.

Copyright law doesn’t make sense on the Internet

Last year, Viacom sued YouTube for a billion dollars over copyright infringement. The lawsuit is problematic and the premise is weak for many reasons, but that’s for another time. The recent news is that Google has filed its response to Viacom’s recent filings. Its defence has people talking about the ideological and political battle that is the backdrop of this lawsuit, namely its effects on copyright law.

Mike Masnick from Techdirt observes that this is ultimately about the difference between content and communication:

Media companies still look on the internet as a content platform. That is, they think of it as a new broadcast medium. Most other folks recognize that the internet is a communications medium, and the focus should be on the ease of communication. That’s a problem for anyone who comes from a world of broadcast media, and it creates all sorts of problems for copyright law that is designed mainly to protect a broadcast-style media. Yet, when it comes to communication, the idea of using copyright to restrict content gets weird in a hurry. [emphasis mine]

In typical communication, copyright makes no sense. You don’t worry about copyright (even though it exists) when you send a letter or an email to a friend. You’re communicating, so of course the idea gets copied and repeated. In broadcast, the broadcast media model was always based on control and artificial scarcity.

Applying copyright to a communications platform sure does get weird in a hurry. My chat client keeps logs on my computer. Do my friends and co-workers have copyright claims on my chat logs? Am I infringing copyright if I forward an email I receive? Who owns the comments on a blog? Do music royalties make sense online?

Copyright was crafted to regulate broadcast mediums, not communications platforms. That’s a very compelling reason why it makes little sense on the Internet.

Facebook launches Lexicon, mini-feed import

Facebook launched two cool new features today: an import feature for the mini-feed and Facebook Lexicon

The import feature for the mini-feed is very cool. Basically, if you have an account with another supported web service, updates from those services can be included in your mini-feed by simply specifying your username. At launch, only Flickr, Picasa, Yelp! and del.icio.us are supported, but they’ve promised Digg and other sites in the future. I’ve set my mini-feed to import from my del.icio.us account, to track websites that I’ve bookmarked.

This would be really cool for other web services I use, like YouTube or Twitter, or maybe Last.fm. Which gets me thinking… this is competing directly with some Facebook applications which essentially provide this function to interface with other web services. I think that’s great, because this is a much more efficient way to provide simple updates. I wonder if they’ll give access to developers in some way, so that developers can create “import modules” for their own favourite web services. That would be cool.

There’s still room for Facebook apps though. I’m not sure I’d want Last.fm to publish every single song I listen to on my mini-feed, yet the What I’m Listening To app by Last.fm places a separate feed on your profile. The choice between a simple import and a Facebook app would depend on the nature of the service in question.

The second announcement was Facebook Lexicon. Facebook Lexicon is to wall posts what Google Trends is to search queries. It lets you enter up to five terms and view the frequency that those terms are mentioned by users over a basic timeline. This is the successor to Facebook Pulse, which was “temporarily pulled for revamping” last year. Given the nature of wall posts compared to search queries, it provides some insight into different types of trends, examining what people (mostly younger people) talk about rather than what people are seeking information about.

Some examples:

Google sued by Christian group for denying abortion ad

Google is being sued by the Christian Institute in the UK for denying the group’s advertisement. The group wanted to place an ad on the keyword “abortion”, but apparently Google’s current policy “does not permit the advertisement of websites that contain ‘abortion and religion-related content’.” The Christian Institute is claiming that Google is violating the Equality Act 2006 by discriminating against religious groups.

The ad itself doesn’t seem to be offensive or deceptive. It would have read: “UK abortion law – news and views on abortion from the Christian Institute. www.christian.org.uk

This seems odd to me based on Google’s usually unbiased policies. It usually prides itself on being a service provider and being indifferent to the content it’s providing. Granted, this is an advertisement as opposed to a search result, but it still strikes me as a little odd, especially since the policy is so sweeping (‘abortion and religion-related content’ – no requirement for it to be offensive or deceptive at all).

Does this policy make any sense? What if it were the other way around?

Google Talk chatback

Google Talk launched a new service today called chatback (found via Garett). It enables Google Talk users to post a badge to their website or blog, which allows visitors to open a conversation with them. Visitors need not have a Google Talk account, and all badges can be disabled in one click. The conversation opens in the Google Talk gadget – a web-based client. Visitors can see your status in the badge; if you set it to busy, then they won’t be able to disturb you.

Check out my badge. It’s posted below (if it doesn’t appear, it’s also on my contact page).

Access Gmail with a secure connection

Did you know that when you’re viewing mail in your Gmail account you’re not using a secure connection by default? That means that anyone who’s sniffing traffic on your network can intercept your packets and essentially read your email or, worse yet, steal your session (ie. login to Gmail as you)!

The chances of this actually happening to you are very slim. But Google actually offers HTTPS (ie. encrypted) access to Gmail, so why not take advantage of it? To use HTTPS, you just need to change the “http://” in the address bar to “https://” once you’re logged in and hit enter.

You need to do this ever time to log into Gmail though, which is a bit annoying. That’s why I’ve begun using the GMailSecure script for Greasemonkey. Greasemonkey is a Firefox add-on which allows you to install scripts that customize websites for you. This script simply replaces “http://” with “https://” for you whenever you’re logged into Gmail.

For any security conscious Firefox+Gmail users out there, this add-on ensures that you’re always viewing your email over a secure connection.

Google Desktop for Linux!

Yesterday, Google released a (beta) version of Google Desktop for Linux. Check out their blog for the announcement! It includes indexing for PDF, PS, text files and source code, HTML, OpenOffice documents, Thunderbird email, Gmail, web history, man pages, images, music, and it also includes the Quick Search box. It doesn’t (yet) include the sidebar or support for any gadgets.

Screenshot from Google:
Google Desktop for Linux

This is hopefully the first of many “significant accomplishments/releases” for Linux this year from Google, according to their presentation at the Linux Foundation Collaboration Summit a couple weeks back, which was actually hosted at Google’s Mountain View Campus. Google already has official Linux versions of some of it’s popular applications, such as Google Earth and Google Picasa (though Picasa uses WINE).

Here’s to hoping that Google Talk is next!

On a side note, Google Docs & Spreadsheets also recently unveiled new changes to their user interface, which also benefit Linux in the sense that it is a web-based (i.e. cross-platform) option for basic office applications.

Creative Commons Attribution-ShareAlike 2.5 Canada
This work by Blaise Alleyne is licensed under a Creative Commons Attribution-ShareAlike 2.5 Canada.